Discount & Promotional CodesUpdated 5 months ago

Discount codes and promotional items must be entered and added to the order prior to processing the payment of your order, either in your cart or during the checkout phase. We cannot provide a refund or retrospectively add a discount or promotional item once the order has been placed. 

 If your discount code doesn't work, it may be due to one of the following reasons:

• You may have already used your discount code.
• Your discount code may have expired.
• You may have incorrectly entered your discount code, codes are case-sensitive!
• The majority of discount codes are unique and attached to your account. Please ensure you are using the correct email during checkout and logging in to your account.

Discount and promotional codes cannot be used during sale periods as no further discounts are applicable during this time. Failing the above, reach out to our Customer Experience team at [email protected]. You should hear back from us within 24 hours (allow up to 48 hours during busy times such as sale periods or the holidays). 

To ensure you don’t lose your place in the queue, please refrain from sending follow-up emails as this will reset your enquiry ticket to the back of the line.

All promotional offers offered via SMS, email, post or by a Black Sheep Cycling team member, as authorised by Black Sheep Performance Apparel Pty Ltd, are subject to the below conditions. Any and/or all codes required for redemption when shopping online at au.blacksheepcycling.cc or us.blacksheepcycling.cc must be entered at the cart stage online prior to proceeding to payment. If you fail to enter your promotion code prior to checkout the difference cannot be refunded or credited after the transaction has been finalised. Promotional discount offerings are not to be used in conjunction with any other offer. Only one promotion can be applied per purchase.